Privacy Policy - The Basics

Personal Information

When you use our services, we may collect:

• Name, email address, and phone number

• Billing and shipping addresses for product purchases

• Payment information (processed securely through third-party payment processors)

• Coaching session notes and progress records (with your consent)

• Communication records from our interactions

What to Include in the Privacy Policy

Website Usage Information

We automatically collect:

• IP address and browser information

• Pages visited and time spent on our site

• Cookies and similar tracking technologies for site functionality

• Analytics data to improve user experience

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How We Use Your Information

Your information helps us:

• Provide personalized coaching services and support

• Process orders and deliver products

• Send important updates about your coaching program or purchases

• Improve our website and services

• Respond to your inquiries and provide customer service

• Comply with legal obligations

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Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

• With service providers who assist in business operations (payment processing, shipping, email services)

• When required by law or to protect our legal rights

• With your explicit consent

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Coaching Confidentiality

All information shared during coaching sessions is kept strictly confidential. Session notes and personal discussions will not be shared with third parties without your written consent, except where required by law.

Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Your Rights

You have the right to:

• Access and review your personal information

• Request corrections to inaccurate information

• Request deletion of your personal information

• Opt-out of marketing communications

• Withdraw consent for data processing

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Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

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Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

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Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. Coaching records may be retained according to professional standards and legal requirements.

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Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

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Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

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Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

• Email: dldcrawford@yahoo.com