Refund Policy

Overview

We are committed to your satisfaction and transformation. This refund policy outlines the terms and conditions for refunds across all our coaching services. Please read this policy carefully before purchasing any services.

General Refund Principles

• All refund requests must be submitted in writing via email

• Refunds are processed within 10-15 business days of approval

• Refunds are issued to the original payment method

• Processing fees (3-5%) may be deducted from refund amounts

• Partial services rendered are calculated on a prorated basis

Service-Specific Refund Policies

Premium 1-on-1 Coaching

Satisfaction Guarantee

• Full refund available within the first 30 days if you attend all scheduled sessions and complete assigned work but are not satisfied with your progress

• After 30 days: Prorated refund available based on unused sessions, minus a 20% administrative fee

Early Termination by Client

• Sessions 1-4: 80% refund of remaining package value

• Sessions 5-8: 60% refund of remaining package value

• Sessions 9+: 40% refund of remaining package value

• Final 6 sessions: No refund available

Payment Plan Cancellations

• If on a payment plan, remaining payments can be canceled with 30 days written notice

• Sessions already completed are non-refundable

• Early termination fee may apply (equivalent to one session fee)

Group Coaching Programs